We do everything we can to ship your order as quickly as possible. Do you order on a working day before 2:00 PM? In most cases, we will dispatch your order the same day. Almost all of our products are available directly from stock. If an item is temporarily unavailable, we will of course contact you immediately.
Delivery times
Do you place an order on working days before 2:00 PM? Then we almost always ship it the same day from our own stock. Orders are generally delivered within 1 to 2 working days, between 9:00 AM and 6:00 PM. On each product page, you will find an indication of the specific delivery time. If any unexpected delay occurs, we will inform you immediately.
Shipping methods
Your order will be shipped via parcel services or specialized transport services for pallet shipments. The shipping method depends on the volume and weight of your order.
Shipping costs
| Shipment type | NL, BE, DE & LU | Other EU countries |
|---|---|---|
| Parcel shipment | € 8,95 | € 9,95 |
| Pallet shipment | € 65,00 | € 200,00 |
All prices on the website exclude VAT and shipping costs.
Track & Trace
As soon as your order is on its way, you will automatically receive an email from us with a Track & Trace code. This allows you to easily track the shipment of your package.
International shipping
Cooled Solutions ships to almost all countries within Europe. Do you want to ship outside Europe? Please contact us for advice and information.
Problems with shipping?
If something unexpectedly goes wrong with your delivery or damage occurs during transport, please contact us within 24 hours of receipt via our contact page. We will resolve the issue for you quickly and efficiently.
Customer Service
Do you have questions about your order or shipment? Our specialists will be happy to assist you personally.
- Email: info@cooledsolutions.nl
- Phone: +31 (0) 255 234 200
- Contact form: go to our contact page